Your child’s safety is our number one priority
We want children to be safe, happy and empowered, and for their exchange program to be a life-changing experience they’ll never forget. That’s why we’ve put checks in place to make sure your child’s safety always comes first.
We offer pre-travel orientation for all students. This includes the family and candidate interview, and information on how to access services while students are away. In addition, we run pre-departure group information sessions, and provide a recording of these sessions. You can watch a video of our most recent session here.
We have a zero tolerance approach to child abuse, and all allegations and safety concerns are treated very seriously and consistently with our robust policies and procedures. We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously. We are committed to preventing child abuse and identifying risks early, and removing and reducing these risks. We have a robust human resources and recruitment practices for all staff and volunteers. We regularly train and educate our staff and volunteers on child abuse risks. We’re committed to the cultural safety of Aboriginal children, the cultural safety of children from a culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability. We have specific policies, procedures and training in place that support our leadership team, staff and volunteers to achieve these commitments. We make this statement of commitment to child safety as we believe that student exchanges are an enriching experience for the children, families and communities involved, and providing safe circumstances for these experiences to occur is fundamental to our organisation.
BEFORE YOU GO
We ask that all students register with the Department of Foreign Affairs and Trades (DFAT (http://www.smartraveller.gov.au/registration-help.html) before they travel. DFAT can facilitate consular support for Australians travelling overseas. We can help with the equivalent access for
French students travelling in Australia.